No refunds are permitted, to the extent allowed by applicable law.
Inspect before you pay
All videos and images should be inspected before payment. Drafts are shared with a watermark so you can review the complete work before paying, while preventing unauthorized use.
Why
Once clean, watermark-free files are delivered, they cannot be taken back. That is why review happens before payment, not after.
Related: Watermark policy.
Questions
Write to [email protected].